Privacy Policy

Cargolia Privacy Policy

This privacy policy is effective from November 12, 2018 and replaces all previous versions.

Application and Scope of Policy and any of its subsidiaries (collectively referred to as Cargolia) have created this Privacy Policy to demonstrate our commitment to your privacy. This policy describes the collection, use, storage, sharing and protection of your personal information for the Cargolia website and our related sites, applications, tools and services that reference this policy.


By using the Cargolia websites and any related sites, applications, tools and services, or registering for an account on our site(s), you expressly consent to us collecting, using, disclosing and retaining your personal information as described in this privacy policy. You also acknowledge, consent and agree to us accessing, preserving and disclosing your registration and related information if we are required by law. We may disclose your information in good faith, in order to:

  1. Comply with legal processes at the advice of legal council, including, but not limited to court orders, criminal subpoenas, and other compulsory disclosures;
  2. Respond to claims of a violation of rights from third parties, including users, individuals and government agencies.
  3. Protect the rights, personal safety and property of Cargolia, our users and the public.

Personal Information in this policy refers to any information that is associated with a specific person and can be used to identify such a person. We do not consider information that has been anonymous or aggregated in such a way that it can no longer be used to identify a specific person as personal information.

Our Privacy Policy may be updated, amended, or changed periodically without any notice. We encourage you to view it periodically. Any amended terms will automatically take effect within 30 days of being posted to this website.

Mobile Privacy

Cargolia may offer connection to our other sites, and use of our applications, tools or services when you use our site using a mobile devices, through a mobile application or a mobile optimized website. The provisions in this policy are applicable to any mobile use as well as desktop and laptop devices.

Collection of Personal Information

Cargolia obtains information from you in order to provide you with improved and or personalized experiences and services. When you choose to provide us with your personal information, you consent to Cargolia using and transferring storage of your information on our servers in the United States.

Automatically collected information: When you use any of our internet based services or tools, including our website, or interact with our advertising or other content, we automatically collect information sent to us from your access device, including:

Your Internet protocol address; standard web log information; your login email address and password; the device type and unique identification; computer and connection information (browser type, version, time zone); geographic location and navigation information; and statistics used to collect and measure session information and other anonymous information using web beacons and cookies.

Information you supply. We require contact information when you contact us. When you supply us with personal information to register for an account, we collect and store this information, which may include:

Your name, physical and billing addresses, phone numbers, credit card information, shipment information, collection information, delivery information, shipping volumes, and product descriptions.

Information from other sources. We may collect or receive supplemental information about your from third parties, which may be added to your account information, including demographic information, additional contact information, updated delivery information from our carriers, information from credit bureaus and other sources, as permitted by law. Additionally, we contract with trade associations and agents who may enroll new users by submitting information to Cargolia, including names, physical addresses and email addresses. We use this information to create new user account.

Information Sharing and Registration with Social Media Websites

Cargolia uses various social media platforms to promote and communicate about our company. We do not share customer data on these sites and your information will not be shared. We do not access your email address and we do not have access to your personal data when you contact or interact with Cargolia via social media.

Any information or shipment data requested is required to help assist carriers. All such requests will be made through private messaging. Terms and conditions of social media sites will apply while you are on those sites.

Use of Personal Information

We collect personal information in order to provide you with access to our sites and services, tools, and applications, and to provide you with the requested customer services or relevant information about our services and your account. It is also used to provide an efficient, customized service experience.

Your personal information may be used to provide access to our tools and information, to service your account, and to provide you with service.

Communication Preferences

When you register for our services and provide your contact information, you agree to receive occasional marketing communications by email, direct mail, and possibly other marketing sources. You have the option to unsubscribe from marketing communications by calling us at PHONE NUMBER or emailing EMAIL or by clicking on unsubscribe at the bottom of any of our marketing emails.

Marketing, Advertising and Pop-Ups

Cargolia does not sell advertising on our websites. If you do see advertising pop-ups, they are in no way encouraged or endorsed by Cargolia

Cargolia does not sell advertising on our websites. If you do see advertising pop-ups, they are in no way encouraged or endorsed by Cargolia

We do use remarketing. When you visit or interact with us, our authorized service providers may use third party cookies to show advertisements on other sites across the internet. You may opt out of this advertising by visiting Network Advertising Initiative opt-out page.

Disclosure of Information

We only disclose your information that is needed to complete shipment-related administration or if we are required to do so by law.

Information Shared With Cargolia

When you use a shared computer, your information may be visible to other individuals who use the computer after you. Please be sure to clear your browser history, log out of the browser and close the window.

Protecting Your Information

Your information is stored and processed on our computers in the United States. We take every precaution available to us to safeguard your information against misuse, loss, disclosure, unauthorised access, or alteration, including encryption and firewalls.

We may retain information from closed accounts in order to comply with the law, prevent fraud, resolve disputes, collect fees owed and perform other actions as permitted by law.


We use cookies across our websites, applications, messaging services and tools to help us recognize your browser and remember your preferences. Your personal information is encrypted for security reasons.


Please note that Cargolia does not tolerate spam. If you receive any spam or spoof emails related to Cargolia, please forward it to use.

We do not permit anyone from using our communication tools to spend spam or content that violate our company’s Terms and Conditions. All messaging is automatically scanned and filtered to avoid malicious, prohibited or illegal content, phishing attacks, viruses or spam.

Accessing, Reviewing or Changing Your Personal Information

You can access, review and change your personal information by signing into your Cargolia account.

Third Parties

This Privacy Policy is only applicable to information shared expressly with Cargolia. We do not control third-party privacy policies.


If you are protected by the European Union's Regulation (EU) 2016/679, your rights and freedoms will be protected accordingly.

Contact Us

Please don’t hesitate to contact us if you have any questions about this Privacy Policy.

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Cargolia offers a wide range of shipping options. No matter what you need to ship, we have an affordable, suitable vehicle to cater to your needs. Get in touch with Cargolia’s team of logistics experts today to help arrange your shipment.